WHEN YOU THOUGHT YOU HIRED THE RIGHT COMPANY
You finished your round of bidding and you have narrowed it down to two companies. The next decision you make will determine the appearance of your building for the next couple of years. Turns out the company you decided to go with was a complete disaster. It’s like that first blind date you went on, your friends tell you how great they are but you really won’t know until you meet them… It was a really bad idea. You won’t know what you get until the cleaning company shows up for the first day, odds are it did not go well. Half the cleaning crew might not even show for that first week. These are very real problems most clients face on a daily basis. The main reason you hired an outside company was so that you can focus on making your company grow. You rely on the hired companies past experience and knowledge so that you don’t have to worry about who is showing up to work and why the trash bin in your office was not emptied out. This article will help you realize there are better companies out there and you can actually find the perfect company that meets your needs and standards.
WAS THE PRICE WORTH IT?
For the majority of the time, Janitorial companies are hired based on price. Basing your decision on price is just as good as shooting yourself in the foot. There are many reasons why the cost of that contract was much lower than the rest of your bids. One of the reasons was due to bad scheduling. The Janitorial Company thinks they can clean your building with 3 employees when you really needed a total of 4. Cleaning companies will do anything possible to get a contract, and skimming on the scope you provided is where it starts. You’ll notice things being overlooked and sooner rather than later you’ll have cobwebs in the corner of your office. Janitorial companies would also subcontract undocumented workers in order to pay the employee less and avoid major insurance fees and taxes to be paid. This results in huge turnover rate. The cleaning company would then spend most of their time looking for and training new employees, and your office would be getting the short end of the stick.
ARE THERE ANY COMPANIES LEFT THAT CAN DO THE RIGHT THING?
There are definitely companies out there that can still get the cleaning done exactly to your standards without sacrificing your buildings wallet. What you’re paying for is what you’re getting is not always true. Paying a premium for a service does not always equate to a better service. However, knowing what you are paying, understanding what the hired employees get paid and researching the Janitorial Company a step further can equate to an outstanding cleaning service. Don’t shy away from finding out what you are paying. Will there be extra service fees? Is carpet cleaning included in the contract? What will the hired employees get paid? Understanding that when employees get paid a minimum wage fee of $8.05 there will be some turnover involved in the process. You might not always get your office cleaned just how you need it to be. There will always be a new person joining the cleaning team. Research the company you hire. Does the hired company support employee growth? How big is their management team? Can you get a hold of your Area Manager at anytime of the day? Do they invest in new technology? These are all questions you should be asking yourself when deciding on the right Janitorial Company to hire.
HAVING A CLEANING COMPANY CERTIFIED CAN HELP NARROW DOWN YOUR CHOICES
If a Janitorial company is CIMS certified (Cleaning Industry Management Standard) it has helped to take the guess out of deciding who you will go with. CIMS certification is a very stringent certification that focuses on the cleaning companies 5 key points:
1. Quality Systems
2. Service Delivery
3. Human Resources
4. Health, Safety, and Environment Stewardship
5. Management Commitment
When you know the cleaning company is CIMS certified you know they know what they are doing. Going to an uncertified company is like walking into a Dentist office that never went to College for proper education, but instead watched a bunch of YouTube videos on crown removals and general mouth cleaning, it just doesn’t make sense.
WHY IS SERVICE KEEPERS WORTH IT?
Service keepers has been providing Janitorial services to South Florida for over 50 years. SK has seen the highs and lows of any cleaning contract. SK understands the commitment it takes in molding a regular employee into an exceptional employee. We are committed to learning new technologies and investing on the necessary resources to better our knowledge and employee efficiency.